MZ
Musa Z
1 reviews | Active since Apr 2022
05 Jun 2026, 18:09
Pluxnet and evotel are always down!
We can't keep on playing this game, beem offline since 1pm, I keep missing work, and school because of this useless fibre. You guys and pluxnet are a joke you can't be out of serious so many times in one month you trying to break a 3 weeks outage record now, every weekend you out of service, everyday after 12 your fibre gown down and no one can fix it, this is really a joke
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Replies (2)0
Replies (2)
Evotel South Africa's replyOfficial
05 Jun 2026, 18:19Hi there,
We’re sincerely sorry for the disruption and frustration this has caused. We understand how difficult it is to deal with repeated service interruptions, especially when they begin affecting work, school, and other daily activities. We appreciate you bringing this to our attention. We will work closely with your ISP to investigate the ongoing connectivity issues and ensure the matter receives the attention it deserves. Reliable service and clear communication are important, and we understand your disappointment when that expectation is not met.
Thank you for your patience while the relevant teams work towards a resolution.
We’re sincerely sorry for the disruption and frustration this has caused. We understand how difficult it is to deal with repeated service interruptions, especially when they begin affecting work, school, and other daily activities. We appreciate you bringing this to our attention. We will work closely with your ISP to investigate the ongoing connectivity issues and ensure the matter receives the attention it deserves. Reliable service and clear communication are important, and we understand your disappointment when that expectation is not met.
Thank you for your patience while the relevant teams work towards a resolution.
Evotel South Africa's reply05 Jun 2026, 18:19
Official
Hi there,
We’re sincerely sorry for the disruption and frustration this has caused. We understand how difficult it is to deal with repeated service interruptions, especially when they begin affecting work, school, and other daily activities. We appreciate you bringing this to our attention. We will work closely with your ISP to investigate the ongoing connectivity issues and ensure the matter receives the attention it deserves. Reliable service and clear communication are important, and we understand your disappointment when that expectation is not met.
Thank you for your patience while the relevant teams work towards a resolution.
We’re sincerely sorry for the disruption and frustration this has caused. We understand how difficult it is to deal with repeated service interruptions, especially when they begin affecting work, school, and other daily activities. We appreciate you bringing this to our attention. We will work closely with your ISP to investigate the ongoing connectivity issues and ensure the matter receives the attention it deserves. Reliable service and clear communication are important, and we understand your disappointment when that expectation is not met.
Thank you for your patience while the relevant teams work towards a resolution.
MZ
Musa Z's updateReviewer Update
05 Jun 2026, 18:23They said you guys are reprovisioning my line around 3 been waiting ever since, and this looks like its going to tak e another week like other 2 outages
MZ
Musa Z's update05 Jun 2026, 18:23
Reviewer Update
They said you guys are reprovisioning my line around 3 been waiting ever since, and this looks like its going to tak e another week like other 2 outages