JH
Jack H
1 reviews | Active since Sept 2020
26 Mar 2026, 14:16
Pathetic Service!!!
I am moving to a new residential address on the 28th of March. I had nothing but tassels trying to get service. A 1 star is still over rating!!! Simple request transfer my current to my new address!!!! Be weary of this service provider!
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Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
26 Mar 2026, 14:59Good afternoon Jack,
The Internet Service Provider (ISP) previously servicing the client/tenant at your new address did not complete the required cancellation request of the previous client/tenant. This resulted in a delay in processing the migration of your services.
Our team has now taken the necessary steps to release the previous tenant’s line, and your order will proceed with migration to your new residential address. A member of our team will contact you to provide further updates.
The Internet Service Provider (ISP) previously servicing the client/tenant at your new address did not complete the required cancellation request of the previous client/tenant. This resulted in a delay in processing the migration of your services.
Our team has now taken the necessary steps to release the previous tenant’s line, and your order will proceed with migration to your new residential address. A member of our team will contact you to provide further updates.
Evotel South Africa's reply26 Mar 2026, 14:59
Official
Good afternoon Jack,
The Internet Service Provider (ISP) previously servicing the client/tenant at your new address did not complete the required cancellation request of the previous client/tenant. This resulted in a delay in processing the migration of your services.
Our team has now taken the necessary steps to release the previous tenant’s line, and your order will proceed with migration to your new residential address. A member of our team will contact you to provide further updates.
The Internet Service Provider (ISP) previously servicing the client/tenant at your new address did not complete the required cancellation request of the previous client/tenant. This resulted in a delay in processing the migration of your services.
Our team has now taken the necessary steps to release the previous tenant’s line, and your order will proceed with migration to your new residential address. A member of our team will contact you to provide further updates.
JH
Jack H's updateReviewer Update
30 Mar 2026, 17:50Good day. I have signed up with another service provider. Please confirm my refund!!! R949 + R500. I would never have to deal with this type of service from you company ever again
JH
Jack H's update30 Mar 2026, 17:50
Reviewer Update
Good day. I have signed up with another service provider. Please confirm my refund!!! R949 + R500. I would never have to deal with this type of service from you company ever again
Evotel South Africa's replyOfficial
30 Mar 2026, 18:05Good evening Jack.
You do not hold a contract directly with Evotel, nor do we accept payment from end-users directly. If you would like any money paid refunded, you will need to approach your internet service provider. They handle all payments with clients and will be able to assist you.
You do not hold a contract directly with Evotel, nor do we accept payment from end-users directly. If you would like any money paid refunded, you will need to approach your internet service provider. They handle all payments with clients and will be able to assist you.
Evotel South Africa's reply30 Mar 2026, 18:05
Official
Good evening Jack.
You do not hold a contract directly with Evotel, nor do we accept payment from end-users directly. If you would like any money paid refunded, you will need to approach your internet service provider. They handle all payments with clients and will be able to assist you.
You do not hold a contract directly with Evotel, nor do we accept payment from end-users directly. If you would like any money paid refunded, you will need to approach your internet service provider. They handle all payments with clients and will be able to assist you.