RF
Roelof F
1 reviews | Active since Apr 2011
21 Dec 2023, 20:41
Pathetic Service
Evotel is pathetic cant even connect a house where a fibre line wasn't used in 8 months. I haven't used the line in 8 months because i wasnt home and when i come home i want to re activate the fibre line that is already installed and has no issues evotel cant assist me because simply they are useless for 3 weeks i have been waiting and still nothing even when i log calls and being told 28 to 72 hours ill be halped each time but no assistance every time i hate them already i just want to switch to another fibre provider unfortunately they are the only one available in my area
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Replies (2)
Evotel South Africa's replyOfficial
21 Dec 2023, 22:52Hi there Roelof.
I'm very sorry to hear that this was your experience trying to rejoin the network and I'll be sure to have our team look into what exactly the hold up on this activation is. Someone will definitely be in touch with you as well to let you know what's gone wrong and when we can have you back online.
Once again, I'm very sorry, but thank you for bringing this to our attention so we can get this sorted out.
I'm very sorry to hear that this was your experience trying to rejoin the network and I'll be sure to have our team look into what exactly the hold up on this activation is. Someone will definitely be in touch with you as well to let you know what's gone wrong and when we can have you back online.
Once again, I'm very sorry, but thank you for bringing this to our attention so we can get this sorted out.
Evotel South Africa's reply21 Dec 2023, 22:52
Official
Hi there Roelof.
I'm very sorry to hear that this was your experience trying to rejoin the network and I'll be sure to have our team look into what exactly the hold up on this activation is. Someone will definitely be in touch with you as well to let you know what's gone wrong and when we can have you back online.
Once again, I'm very sorry, but thank you for bringing this to our attention so we can get this sorted out.
I'm very sorry to hear that this was your experience trying to rejoin the network and I'll be sure to have our team look into what exactly the hold up on this activation is. Someone will definitely be in touch with you as well to let you know what's gone wrong and when we can have you back online.
Once again, I'm very sorry, but thank you for bringing this to our attention so we can get this sorted out.
RF
Roelof F's updateReviewer Update
05 Jan 2024, 08:46Problem still not resolved and the total is now at 5 weeks that is 2 weeks after i complained
RF
Roelof F's update05 Jan 2024, 08:46
Reviewer Update
Problem still not resolved and the total is now at 5 weeks that is 2 weeks after i complained