TT
Tannyth T
1 reviews | Active since Jul 2020
03 Aug 2020, 14:52
PATHETIC SERVICE!
As a first time user of EVOTEL I am highly upset, frustrated and disgusted with their services! Mweb and myself have logged a ticket regarding the connection as I have a red light flashing under LOS for over a week already which means there is a fault with the Fiber cable (EVOTEL)... To date no technician has contacted me, or come out to have a look at what the problem is nor has EVOTEL given me any update however they have changed my status to ACTIVE yet I'm still not connected to any WIFI! THIS IS ABSOLUTELY PATHETIC!
Helpful (0)
Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
03 Aug 2020, 15:25Hi Tannyth
This is certainly not the service our team aims to provide. We believe our team has made contact with yourself and Mweb to assist with the matter at hand. Our team has made this a top priority to have you connected. We do apologise for the miscommunication and we are working to resolve as soon as possible.
This is certainly not the service our team aims to provide. We believe our team has made contact with yourself and Mweb to assist with the matter at hand. Our team has made this a top priority to have you connected. We do apologise for the miscommunication and we are working to resolve as soon as possible.
Evotel South Africa's reply03 Aug 2020, 15:25
Official
Hi Tannyth
This is certainly not the service our team aims to provide. We believe our team has made contact with yourself and Mweb to assist with the matter at hand. Our team has made this a top priority to have you connected. We do apologise for the miscommunication and we are working to resolve as soon as possible.
This is certainly not the service our team aims to provide. We believe our team has made contact with yourself and Mweb to assist with the matter at hand. Our team has made this a top priority to have you connected. We do apologise for the miscommunication and we are working to resolve as soon as possible.
TT
Tannyth T's updateReviewer Update
03 Aug 2020, 15:52Thank you kindly for the prompt response. I do believe that this will be sorted as soon as possible.
TT
Tannyth T's update03 Aug 2020, 15:52
Reviewer Update
Thank you kindly for the prompt response. I do believe that this will be sorted as soon as possible.
Evotel South Africa's replyOfficial
04 Aug 2020, 10:00Hi Tannyth
We would just like to confirm that your connection is now live?
Thank you again for your patience and understanding.
We would just like to confirm that your connection is now live?
Thank you again for your patience and understanding.
Evotel South Africa's reply04 Aug 2020, 10:00
Official
Hi Tannyth
We would just like to confirm that your connection is now live?
Thank you again for your patience and understanding.
We would just like to confirm that your connection is now live?
Thank you again for your patience and understanding.