LS
Lindie S
1 reviews | Active since Oct 2022
10 Oct 2022, 13:15
Pathetic after sales service
Totally useless if coming to after sales service, been complaining via Goldfields Wifi and still no Wifi since 29/10/2022 until 10/10/2022 and counting. No communication at all. BUT they can call quick if you are interested. Totally dissappointing
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Replies (1)
Evotel South Africa's replyOfficial
10 Oct 2022, 14:19Hi there Lindie.
We are very sorry for the delay on your repair and this has been taken directly to our Support Team to be dealt with. The extended downtime you have experienced is not acceptable and we will be taking a closer look at this to find out where the break down in communications happened in order to ensure this doesn't happen again.
Keep an eye on your phone; someone will be in touch soon.
We are very sorry for the delay on your repair and this has been taken directly to our Support Team to be dealt with. The extended downtime you have experienced is not acceptable and we will be taking a closer look at this to find out where the break down in communications happened in order to ensure this doesn't happen again.
Keep an eye on your phone; someone will be in touch soon.
Evotel South Africa's reply10 Oct 2022, 14:19
Official
Hi there Lindie.
We are very sorry for the delay on your repair and this has been taken directly to our Support Team to be dealt with. The extended downtime you have experienced is not acceptable and we will be taking a closer look at this to find out where the break down in communications happened in order to ensure this doesn't happen again.
Keep an eye on your phone; someone will be in touch soon.
We are very sorry for the delay on your repair and this has been taken directly to our Support Team to be dealt with. The extended downtime you have experienced is not acceptable and we will be taking a closer look at this to find out where the break down in communications happened in order to ensure this doesn't happen again.
Keep an eye on your phone; someone will be in touch soon.