Pathetic
I have been a client with Afrihost for 3 years now, going on 4, I used LTE but recently switched to Evotel fibre... it was the biggest mistake I could have made! They are constantly down and always " working on the issue" you are expected to pay in full for a service you only get about 50% of the time. Truely pathetic service
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Replies (3)
Evotel South Africa's replyOfficial
07 Dec 2021, 19:02Hi Shaun
We are truly sorry that you are currently experiencing connectivity issues and I can assure you the team is on site and attending to the issue. Our backhaul cable feeding our Bergsig POP was damaged by unknown parties.
We apologise for any inconvenience caused and we are pushing to get everyone up and running again.
We are truly sorry that you are currently experiencing connectivity issues and I can assure you the team is on site and attending to the issue. Our backhaul cable feeding our Bergsig POP was damaged by unknown parties.
We apologise for any inconvenience caused and we are pushing to get everyone up and running again.
Evotel South Africa's reply07 Dec 2021, 19:02
Official
Hi Shaun
We are truly sorry that you are currently experiencing connectivity issues and I can assure you the team is on site and attending to the issue. Our backhaul cable feeding our Bergsig POP was damaged by unknown parties.
We apologise for any inconvenience caused and we are pushing to get everyone up and running again.
We are truly sorry that you are currently experiencing connectivity issues and I can assure you the team is on site and attending to the issue. Our backhaul cable feeding our Bergsig POP was damaged by unknown parties.
We apologise for any inconvenience caused and we are pushing to get everyone up and running again.
's updateReviewer Update
07 Dec 2021, 19:05Shouldn't you have some kind of redundancy on your backhaul?
's update07 Dec 2021, 19:05
Reviewer Update
Shouldn't you have some kind of redundancy on your backhaul?
Evotel South Africa's replyOfficial
07 Dec 2021, 19:07Hi Shaun
We are currently building our redundant link between our Bergsig POP and Laerskool Protea Park POP to assist with these type of breakages. Our teams are working tirelessly to get this done as quickly as possible.
We are currently building our redundant link between our Bergsig POP and Laerskool Protea Park POP to assist with these type of breakages. Our teams are working tirelessly to get this done as quickly as possible.
Evotel South Africa's reply07 Dec 2021, 19:07
Official
Hi Shaun
We are currently building our redundant link between our Bergsig POP and Laerskool Protea Park POP to assist with these type of breakages. Our teams are working tirelessly to get this done as quickly as possible.
We are currently building our redundant link between our Bergsig POP and Laerskool Protea Park POP to assist with these type of breakages. Our teams are working tirelessly to get this done as quickly as possible.