TD
Tebogo D
1 reviews | Active since Mar 2022
24 Mar 2022, 11:05
Not a happy client. I would never recommend Evotel to anyone I know.
The worst internet provider we’ve ever dealt with. Certainly would never recommend Evotel to anyone I know. There was damage to one of their cables during the weekend, which was understandable. So we had no internet connection. It was restored by Monday. Okay so one of their technicians came to check the signal on Tuesday, and it’s been down ever since, no feedback on why it’s down this time. No explanation as to why it’s down. Mind you we already paid for the month. Shouldn’t we be compensated? We paid for a service that isn’t working. Let’s not get started on their customer care services. The worst they hardly call or get back to you in time, your the one who must call them. We are unhappy customers.
Helpful (0)
Replies (1)0
Replies (1)Evotel South Africa's replyOfficial
24 Mar 2022, 11:25Hi there!
We are very sorry for the drop on your line after it was restored and we have made sure to have the support team treat this with due urgency. Technicians are on the way and this should be resolved for you soon.
We are very sorry for the drop on your line after it was restored and we have made sure to have the support team treat this with due urgency. Technicians are on the way and this should be resolved for you soon.
Evotel South Africa's reply24 Mar 2022, 11:25
Official
Hi there!
We are very sorry for the drop on your line after it was restored and we have made sure to have the support team treat this with due urgency. Technicians are on the way and this should be resolved for you soon.
We are very sorry for the drop on your line after it was restored and we have made sure to have the support team treat this with due urgency. Technicians are on the way and this should be resolved for you soon.
