Non-existent Service

Item: Evotel South Africa
Rating: 1
Author: Mark E

Fibre lines were put in our complex and paving was replaced. All seemed ready. I signed up on Evotel's portal, logged a ticket to ask about installation. Emailed their support. It's been two months with no response, not even to say there might be delays. I would go to another provider if it were possible.

Helpful (0)

Replies (3)

Evotel South Africa's replyOfficial

15 Aug 2017, 13:40

Hi there,

Will you please provide more information, so I can assist. Please email *** (***).

Did you sign up with Evotel as the ISP or with a third party ISP?

Thank you

Best regards,

Evotel South Africa's reply15 Aug 2017, 13:40

Official

Hi there,

Will you please provide more information, so I can assist. Please email *** (***).

Did you sign up with Evotel as the ISP or with a third party ISP?

Thank you

Best regards,

Mark E's updateReviewer Update

06 Sept 2017, 21:39

After a flurry of activity, line and device was setup but unfortunately, between Afrihost and Evotel, still no answer around how I can get my fibre line active. Nobody has taken charge or responsibility to follow through on a solution. No change in my rating.

Mark E's update06 Sept 2017, 21:39

Reviewer Update

Evotel South Africa's replyOfficial

07 Sept 2017, 12:09

Hi Azure73,

I will send you a mail now, I was not aware that there was a delay.

Please look out for my mail.

Thanks

Best regards,

Evotel South Africa's reply07 Sept 2017, 12:09

Official

Hi Azure73,

I will send you a mail now, I was not aware that there was a delay.

Please look out for my mail.

Thanks

Best regards,