EJ
Estian J

1 reviews | Active since Jan 2026

09 Jan 2026, 21:12

No support

Waiting aince wednesday for support from evotel FS region just get excuses no support or help

Bad after sale

0
Replies (3)
Evotel South Africa
Evotel South Africa's reply09 Jan 2026, 21:15
Official
Hi there Estian. 

As was previously explained, Mweb needs to troubleshoot. We have checked, and our infrastructure is clear of faults on your line. We apologise for the service you are experiencing, and we are doing what we can to get your problem sorted out. 

Thank you for bringing this to our attention again.
EJ
Estian J's update09 Jan 2026, 21:38
Reviewer Update
Still super bad

You will have tripple the customer if u stop playing the blame game
Evotel South Africa
Evotel South Africa's reply12 Jan 2026, 11:41
Official
As previously communicated, Mweb is required to continue troubleshooting this matter. We have completed our checks and can confirm that there are no faults on our infrastructure affecting your line.

We sincerely apologise for the inconvenience you are experiencing and assure you that we are doing everything within our scope to support a resolution.

Thank you for bringing this to our attention once again.