EJ
Estian J

1 reviews | Active since Feb 2021

03 Jun 2025, 15:09

No support

hi i have been having a ongoing issue with no internet connection my isp says it is a evotel issue and evotel says it is a ISP issue can someone sort out the porblem i need this internet for work and ive paid my account up to date with no issue

logged ticket no support

contact no.***

i neeed urgent support

0
Replies (4)
Evotel South Africa
Evotel South Africa's reply03 Jun 2025, 15:12
Official
Hi there Estian.

We're sorry to hear you're having trouble on your line. We have received information from your ISP stating that there are issues on their end.
Our team will be in touch with you shortly.

EJ
Estian J's update05 Jun 2025, 18:26
Reviewer Update
Internet still offline no feedback nothing
EJ
Estian J's update05 Jun 2025, 20:51
Reviewer Update
***A4

22 rossini ave
Riebeeckstad
Welkom
Evotel South Africa
Evotel South Africa's reply06 Jun 2025, 07:59
Official
Please note that we have checked your line and it is operational on our end. However, we see that your PPPOE status is down, this function is managed by your ISP and therefore we are unable to assist you. You will need to contact Supersonic for further assistance.