ST
Steve T
1 reviews | Active since May 2012
16 Nov 2022, 16:10
No service
Hi Trudence
My line is of due to emergency repairs but has still not returned to service it is 2 days now.
Please assist
Regards Steve
Helpful (0)
Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
16 Nov 2022, 16:41Hi there Steve.
We offer our sincerest apologies to you for this disturbance. We have escalated this with Prudence and she will ensure to get a Technician to attend to your issue right away.
We understand trouble pop's up sometimes, whenever it does please reach out to us on our social media and we'll be happy to assist you with whatever your issue may be.
We offer our sincerest apologies to you for this disturbance. We have escalated this with Prudence and she will ensure to get a Technician to attend to your issue right away.
We understand trouble pop's up sometimes, whenever it does please reach out to us on our social media and we'll be happy to assist you with whatever your issue may be.
Evotel South Africa's reply16 Nov 2022, 16:41
Official
Hi there Steve.
We offer our sincerest apologies to you for this disturbance. We have escalated this with Prudence and she will ensure to get a Technician to attend to your issue right away.
We understand trouble pop's up sometimes, whenever it does please reach out to us on our social media and we'll be happy to assist you with whatever your issue may be.
We offer our sincerest apologies to you for this disturbance. We have escalated this with Prudence and she will ensure to get a Technician to attend to your issue right away.
We understand trouble pop's up sometimes, whenever it does please reach out to us on our social media and we'll be happy to assist you with whatever your issue may be.
ST
Steve T's updateReviewer Update
16 Nov 2022, 20:34Hi
I rated evotel this low because I was unhappy because after emergency maintenance my service was down again for 2 days. The only choice I had was to contact hello Peter so that Prudence can assist me again to restore my service.
I confess that I did try other resorts and contacts with no success and this was my only and last choice. Thanks again Predunce for your assistance and patience with this unhappy customer.
Kind Regards
I rated evotel this low because I was unhappy because after emergency maintenance my service was down again for 2 days. The only choice I had was to contact hello Peter so that Prudence can assist me again to restore my service.
I confess that I did try other resorts and contacts with no success and this was my only and last choice. Thanks again Predunce for your assistance and patience with this unhappy customer.
Kind Regards
ST
Steve T's update16 Nov 2022, 20:34
Reviewer Update
Hi
I rated evotel this low because I was unhappy because after emergency maintenance my service was down again for 2 days. The only choice I had was to contact hello Peter so that Prudence can assist me again to restore my service.
I confess that I did try other resorts and contacts with no success and this was my only and last choice. Thanks again Predunce for your assistance and patience with this unhappy customer.
Kind Regards
I rated evotel this low because I was unhappy because after emergency maintenance my service was down again for 2 days. The only choice I had was to contact hello Peter so that Prudence can assist me again to restore my service.
I confess that I did try other resorts and contacts with no success and this was my only and last choice. Thanks again Predunce for your assistance and patience with this unhappy customer.
Kind Regards
Evotel South Africa's replyOfficial
16 Nov 2022, 20:47Hi there Steve.
We understand your frustration and if any further trouble pop's up, please do not to hesitate to message us on our Social Media platforms and we will be more than happy to advise you and assist if it's needed.
Be rest assured that we will treat all issues with urgency to keep you a happy customer for many years to come. We sincerely apologise again for any inconvenience.
We understand your frustration and if any further trouble pop's up, please do not to hesitate to message us on our Social Media platforms and we will be more than happy to advise you and assist if it's needed.
Be rest assured that we will treat all issues with urgency to keep you a happy customer for many years to come. We sincerely apologise again for any inconvenience.
Evotel South Africa's reply16 Nov 2022, 20:47
Official
Hi there Steve.
We understand your frustration and if any further trouble pop's up, please do not to hesitate to message us on our Social Media platforms and we will be more than happy to advise you and assist if it's needed.
Be rest assured that we will treat all issues with urgency to keep you a happy customer for many years to come. We sincerely apologise again for any inconvenience.
We understand your frustration and if any further trouble pop's up, please do not to hesitate to message us on our Social Media platforms and we will be more than happy to advise you and assist if it's needed.
Be rest assured that we will treat all issues with urgency to keep you a happy customer for many years to come. We sincerely apologise again for any inconvenience.