GE
Gino E
1 reviews | Active since Mar 2019
26 Mar 2019, 16:01
No Response From Evotel on Fibre Installation
Useless service. I’ve been waiting to schedule fibre installation for 2 weeks now and still no contact from Vodacom or Evotel despite my constant calls. Every time I phone I get a standard response that there’s nothing they can do - one waiting on the other. Very poor service and I’m still without internet or any idea on when I can expect to get it installed! Definitely would not recommend.
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Replies (4)
Evotel South Africa's replyOfficial
26 Mar 2019, 16:14Hi Gino, where are you based? I can assist. Thanks
Evotel South Africa's reply26 Mar 2019, 16:14
Official
Hi Gino, where are you based? I can assist. Thanks
Evotel South Africa's replyOfficial
26 Mar 2019, 18:28Hi Gino, are you in a Balwin estate?
Evotel South Africa's reply26 Mar 2019, 18:28
Official
Hi Gino, are you in a Balwin estate?
Evotel South Africa's replyOfficial
26 Mar 2019, 18:40The only network we had in Sandton was in the Cambridge estate and the surrounding Petervale area. Unfortunately we sold that part of our network over to Vodacom about a year and a half ago, so we don’t provide service there anymore. I can escalate to a Vodacom representative for you. Would you mind sending a mail with your details to *** with Ref: Gino/HP. Thank you
Evotel South Africa's reply26 Mar 2019, 18:40
Official
The only network we had in Sandton was in the Cambridge estate and the surrounding Petervale area. Unfortunately we sold that part of our network over to Vodacom about a year and a half ago, so we don’t provide service there anymore. I can escalate to a Vodacom representative for you. Would you mind sending a mail with your details to *** with Ref: Gino/HP. Thank you
Evotel South Africa's replyOfficial
27 Mar 2019, 09:13Hi Gino, just following up on the above. Did you manage to come right with Vodacom? Can I close this query? Thanks
Evotel South Africa's reply27 Mar 2019, 09:13
Official
Hi Gino, just following up on the above. Did you manage to come right with Vodacom? Can I close this query? Thanks