JH
Joan H
1 reviews | Active since Oct 2019
28 Oct 2022, 13:09
No internet connection
I have been since the 19th of October 2022 with out Fiber and all feed back you get from Evotel is the technicians are working on the problem but nothing is happening
Helpful (0)
Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
28 Oct 2022, 13:29Hi there.
We are very sorry for the extended downtime you have been experiencing. Our team is working to restore the network in Oos Einde. I have made sure to escalate your line directly to our Support Team and they will be in touch to sort this out for you. Thank you for bringing this to our attention!
We are very sorry for the extended downtime you have been experiencing. Our team is working to restore the network in Oos Einde. I have made sure to escalate your line directly to our Support Team and they will be in touch to sort this out for you. Thank you for bringing this to our attention!
Evotel South Africa's reply28 Oct 2022, 13:29
Official
Hi there.
We are very sorry for the extended downtime you have been experiencing. Our team is working to restore the network in Oos Einde. I have made sure to escalate your line directly to our Support Team and they will be in touch to sort this out for you. Thank you for bringing this to our attention!
We are very sorry for the extended downtime you have been experiencing. Our team is working to restore the network in Oos Einde. I have made sure to escalate your line directly to our Support Team and they will be in touch to sort this out for you. Thank you for bringing this to our attention!
JH
Joan H's updateReviewer Update
28 Oct 2022, 15:53Thank you for your speedy response. My Fiber is up and running.
JH
Joan H's update28 Oct 2022, 15:53
Reviewer Update
Thank you for your speedy response. My Fiber is up and running.
Evotel South Africa's replyOfficial
10 Feb 2023, 11:48Hi there Joan.
Thank you for getting back to us and we would like to apologise again for any issues you did have with your connection. Glad to hear your issue got resolved and you're back up and running.
Thank you for getting back to us and we would like to apologise again for any issues you did have with your connection. Glad to hear your issue got resolved and you're back up and running.
Evotel South Africa's reply10 Feb 2023, 11:48
Official
Hi there Joan.
Thank you for getting back to us and we would like to apologise again for any issues you did have with your connection. Glad to hear your issue got resolved and you're back up and running.
Thank you for getting back to us and we would like to apologise again for any issues you did have with your connection. Glad to hear your issue got resolved and you're back up and running.