No connection everyday

Fibres Down Every other day, 3 days in a week there is no connection. As I am typing this I’ve since been waiting on an update from Evotel since morning which now is 5pm, the whole days work is not done.. yesterday was down the whole day and came back late at night, the previous day same story and as a WFH mom it gets difficult to then drive out to find working areas. This is now a trend every week we are out of WiFi because of Evotel technical issues which takes days to fix and we paying for all of it.. earlier this month there was a week where we were without connection for 3 whole days I’m just frustrated by the fact that it’s now getting worried and this is a paid service awhivh doesn’t come cheap either .. Between Vox and Evotel it just gets worse and my work is affected I asked for a solution and no one cared to come up with any… today I lost time of work for this whole day, no connection since 9am till now it’s 5pm and there are no signs of it coming back any time soon.