TF
Timothy F

1 reviews | Active since Jun 2019

05 Dec 2023, 20:29

Most useless service provider.

Im sitting 2 days without internet, and have been told by Afrihost that they have logged a fault with Evotel. ***. Im back on Hello Peter because it seems this is the only why to get things fixed with them. I’ve been told there turn around time is 72H. So i must wait another 3 days. I wish I could choose another service provider but they are the only ones in this complex. They are the most useless service provider so frustrating. But you must still pay your full premium at the end of the month….

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Replies (1)
Evotel South Africa
Evotel South Africa's reply06 Dec 2023, 08:28
Official
Hi there Timothy. 

We're very sorry to hear that you've got stuck in a back and forth between the two companies. Your complaint has been sent to our Support Team and someone will be in touch to assist you further. 

Thank you for bringing this to our attention so we can get this sorted out.