EJ
Estian J
1 reviews | Active since Feb 2021
06 Jan 2026, 20:57
Latency
Asked 2 agent from evotel to assist with latency no help
Wouls not recomend this provider
3 days terible latency
Helpful (0)
Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
06 Jan 2026, 21:08Hi there Estian.
We are very sorry for the latency issues you've experienced over the past few days. We asked that you reach out to your ISP so that they could begin formal investigations and escalate their findings to us to assist with a full investigation.
We have now escalated your query to our support team and hopefully tomorrow they can get Mweb involved to find a permanent fix to the issue. Once again, we are very sorry for this inconvenience.
We are very sorry for the latency issues you've experienced over the past few days. We asked that you reach out to your ISP so that they could begin formal investigations and escalate their findings to us to assist with a full investigation.
We have now escalated your query to our support team and hopefully tomorrow they can get Mweb involved to find a permanent fix to the issue. Once again, we are very sorry for this inconvenience.
Evotel South Africa's reply06 Jan 2026, 21:08
Official
Hi there Estian.
We are very sorry for the latency issues you've experienced over the past few days. We asked that you reach out to your ISP so that they could begin formal investigations and escalate their findings to us to assist with a full investigation.
We have now escalated your query to our support team and hopefully tomorrow they can get Mweb involved to find a permanent fix to the issue. Once again, we are very sorry for this inconvenience.
We are very sorry for the latency issues you've experienced over the past few days. We asked that you reach out to your ISP so that they could begin formal investigations and escalate their findings to us to assist with a full investigation.
We have now escalated your query to our support team and hopefully tomorrow they can get Mweb involved to find a permanent fix to the issue. Once again, we are very sorry for this inconvenience.
EJ
Estian J's updateReviewer Update
09 Jan 2026, 20:42Still no feedback since wednesday
All i get is i send to someone to assist and my problem is just getting worst
All i get is i send to someone to assist and my problem is just getting worst
EJ
Estian J's update09 Jan 2026, 20:42
Reviewer Update
Still no feedback since wednesday
All i get is i send to someone to assist and my problem is just getting worst
All i get is i send to someone to assist and my problem is just getting worst
Evotel South Africa's replyOfficial
09 Jan 2026, 21:00Good evening Estian. We're very sorry Mweb hasn't contacted you regarding this. We'll reach out to them again to prompt them to make contact. Thank you for bringing this to our attention.
Evotel South Africa's reply09 Jan 2026, 21:00
Official
Good evening Estian. We're very sorry Mweb hasn't contacted you regarding this. We'll reach out to them again to prompt them to make contact. Thank you for bringing this to our attention.