Internet

Good day,

Our router has already been installed, however we still do not have a working internet connection. A complaint was logged, yet nothing has been done and we have received no feedback or resolution.

This is completely unacceptable. Installation is pointless if the service does not work, and the lack of response after logging a fault is extremely frustrating. My husband and I both rely on internet access for work, and this ongoing delay is affecting us directly.

Please treat this matter as urgent and advise immediately when this will be resolved. We expect prompt action.