KM
Khosi M
1 reviews | Active since Feb 2023
23 Feb 2023, 11:39
Inconvenience and inconsiderate
Bad experience - a technician broke our line while working on the box for another client yesterday now I have to wait 3days for my line to be fixed!
Helpful (0)
Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
23 Feb 2023, 12:09Hi there Khosi.
We are extremely sorry to hear this experience that you've had, we will immediately alert our Support Team of this.
We do apologise for the current downtime you're experiencing and will push to have our teams get you back up and running as soon as possible.
We are extremely sorry to hear this experience that you've had, we will immediately alert our Support Team of this.
We do apologise for the current downtime you're experiencing and will push to have our teams get you back up and running as soon as possible.
Evotel South Africa's reply23 Feb 2023, 12:09
Official
Hi there Khosi.
We are extremely sorry to hear this experience that you've had, we will immediately alert our Support Team of this.
We do apologise for the current downtime you're experiencing and will push to have our teams get you back up and running as soon as possible.
We are extremely sorry to hear this experience that you've had, we will immediately alert our Support Team of this.
We do apologise for the current downtime you're experiencing and will push to have our teams get you back up and running as soon as possible.
KM
Khosi M's updateReviewer Update
23 Feb 2023, 18:30Quick response by the Evotel team, thanks to Martin who kept me updated with the progress till resolution.
KM
Khosi M's update23 Feb 2023, 18:30
Reviewer Update
Quick response by the Evotel team, thanks to Martin who kept me updated with the progress till resolution.
Evotel South Africa's replyOfficial
23 Feb 2023, 18:41Hi there Khosi.
Again, we would like to apologise for the disruption to service. We are glad to hear that you were assisted by Maartens and that he kept you updated as much as possible.
Please do feel free to reach out to us via our social media channels or call us and we'll gladly assist.
Again, we would like to apologise for the disruption to service. We are glad to hear that you were assisted by Maartens and that he kept you updated as much as possible.
Please do feel free to reach out to us via our social media channels or call us and we'll gladly assist.
Evotel South Africa's reply23 Feb 2023, 18:41
Official
Hi there Khosi.
Again, we would like to apologise for the disruption to service. We are glad to hear that you were assisted by Maartens and that he kept you updated as much as possible.
Please do feel free to reach out to us via our social media channels or call us and we'll gladly assist.
Again, we would like to apologise for the disruption to service. We are glad to hear that you were assisted by Maartens and that he kept you updated as much as possible.
Please do feel free to reach out to us via our social media channels or call us and we'll gladly assist.