1 reviews | Active since Nov 2022
In face help was impecable!
I was in a bind with no internet at home and needed reinstate my line with Evotel. My ISP was waiting on them to confirm my address. No thing was happening, so I went into their offices and was greeted very nicely by the Matthew Paul - the ISP manager. I mentioned my problem and he immediately sat down with me and looked at the issue on his side. He was able to to find out what the problem was and sort it while I was sitting there. Once he had given the confirmation, he waited for me to call my ISP to give them the required code and then activated the line while I was sitting there. At no point was I rushed out or told to just wait for it to work. He was happy to help me until I was sure that the problem was completely solved! It was such a great experience! A huge thanks to Matt for all his efforts!
We all at Evotel appreciate your efforts put into this review. Thank you so much for going into such detail and we'll be sure to sure this not only with Matthew but with the entire team so we can all congratulate him on his excellent service.
If you have any trouble ever you can always reach out to us on our social media or call in and we'll be happy to assist you with the same level of service you received from Matthew.
Thanks a million Richard, we hope to have you part of our Evotel family for many years to come.
We all at Evotel appreciate your efforts put into this review. Thank you so much for going into such detail and we'll be sure to sure this not only with Matthew but with the entire team so we can all congratulate him on his excellent service.
If you have any trouble ever you can always reach out to us on our social media or call in and we'll be happy to assist you with the same level of service you received from Matthew.
Thanks a million Richard, we hope to have you part of our Evotel family for many years to come.