TL
Theli L
1 reviews | Active since Aug 2025
07 Aug 2025, 07:05
Horrible service fro Evotel, Openserve and SuperSonic
Their service is poor. My connection went out last week Friday and it’s heading for Friday again they promised to come and fix the entire week selling me dreams and it’s Thursday I’ve still not had my fiber fixed, Evotel, SuperSonic and openserve have failed me, instead of fixing the connection they blame eachother, am I meant to go look for what the problem is even though I pay their premium every month on time without fail ?
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Evotel South Africa's replyOfficial
07 Aug 2025, 08:01Hi Theli!
Thank you for bringing this to our attention and we’re truly sorry for the frustration and inconvenience you’ve experienced.
We completely understand how disappointing it is to be without service for this long, especially after being promised a resolution. This is not the experience we aim to provide and we apologise for the delay and lack of clear communication.
Please rest assured your matter is being taken seriously. We are following up directly with the relevant network partners, including Supersonic and Openserve to ensure accountability and a proper resolution.
Thank you for bringing this to our attention and we’re truly sorry for the frustration and inconvenience you’ve experienced.
We completely understand how disappointing it is to be without service for this long, especially after being promised a resolution. This is not the experience we aim to provide and we apologise for the delay and lack of clear communication.
Please rest assured your matter is being taken seriously. We are following up directly with the relevant network partners, including Supersonic and Openserve to ensure accountability and a proper resolution.
Evotel South Africa's reply07 Aug 2025, 08:01
Official
Hi Theli!
Thank you for bringing this to our attention and we’re truly sorry for the frustration and inconvenience you’ve experienced.
We completely understand how disappointing it is to be without service for this long, especially after being promised a resolution. This is not the experience we aim to provide and we apologise for the delay and lack of clear communication.
Please rest assured your matter is being taken seriously. We are following up directly with the relevant network partners, including Supersonic and Openserve to ensure accountability and a proper resolution.
Thank you for bringing this to our attention and we’re truly sorry for the frustration and inconvenience you’ve experienced.
We completely understand how disappointing it is to be without service for this long, especially after being promised a resolution. This is not the experience we aim to provide and we apologise for the delay and lack of clear communication.
Please rest assured your matter is being taken seriously. We are following up directly with the relevant network partners, including Supersonic and Openserve to ensure accountability and a proper resolution.