LV
Lafras V

1 reviews | Active since Apr 2020

14 Nov 2025, 08:42

Horrible service

Here we go again. Paying so much for the fastest line available and it becomes UN USABLE. So slow I can't even stream. Over a week now. When you call you wait more than an hour just for your call to be dropped. And of course your not allowed to ask for money back because technically you were still connected to the internet. I am so over this place, really. Please stay far away.

0
Replies (4)
Evotel South Africa
Evotel South Africa's reply14 Nov 2025, 09:22
Official
Good morning Lafras 

Thank you for bringing this to our attention. We sincerely apologise for the service issues you have experienced; this is not the standard we aim to deliver. I have forwarded your message to our support team, and they will be in touch shortly to help resolve the matter. 
Evotel South Africa
Evotel South Africa's reply14 Nov 2025, 11:10
Official
Thank you, our support team will contact you 
Evotel South Africa
Evotel South Africa's reply14 Nov 2025, 16:02
Official
Our team is aware of the network disruption affecting the area, and our technicians are working on restoring connection to the community. We sincerely apologise for the inconvenience this has caused. 
Evotel South Africa
Evotel South Africa's reply14 Nov 2025, 17:07
Official
Kindly advise how we can provide the necessary assistance, our team will be in contact with you to rectify this matter and ensure that your connection is restored soon.