LV
Lafras V
1 reviews | Active since Apr 2020
08 Apr 2023, 19:08
HORRIBLE Service!!!!!!
WOW... I have a 1GB/S Line but im getting less than 5mb/s. I have logged MULTIPLE tickets with my ISP and everytime they report it to evotel. It never gets fixed, I am fed up... This has been going on for weeks now. Sometimes the line is fine but most of the time it is unusable. And i have to wait days before getting any feedback from evotel. And guess what... I STILL HAVE TO PAY THE FULL SUBSCRIPTION AMOUNT!!!!! I am convived now that neither MWEB nor Evotel cares...
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Evotel South Africa's replyOfficial
09 Apr 2023, 06:36Hi there Lafras.
We are very sorry to hear of your battles you've been having with your connection and speed. We have brought this trouble to the attention of our Support Team and asked them to urgently look into and assist with your line.
We did have some unfortunate trouble in your area which has now been resolved, apologies for this experience you've had.
We are very sorry to hear of your battles you've been having with your connection and speed. We have brought this trouble to the attention of our Support Team and asked them to urgently look into and assist with your line.
We did have some unfortunate trouble in your area which has now been resolved, apologies for this experience you've had.
Evotel South Africa's reply09 Apr 2023, 06:36
Official
Hi there Lafras.
We are very sorry to hear of your battles you've been having with your connection and speed. We have brought this trouble to the attention of our Support Team and asked them to urgently look into and assist with your line.
We did have some unfortunate trouble in your area which has now been resolved, apologies for this experience you've had.
We are very sorry to hear of your battles you've been having with your connection and speed. We have brought this trouble to the attention of our Support Team and asked them to urgently look into and assist with your line.
We did have some unfortunate trouble in your area which has now been resolved, apologies for this experience you've had.