CMvdW
Charles Munro van der Westhuizen

1 reviews | Active since Jan 2023

11 Jul 2024, 14:34

Horrible Experiecnce

For the past few weeks struggling with no connection, slow speeds and high latencies. Sent several mails to Fibre First and Evotel, had a technician at our house once. They did a speed test, said they saw nothing wrong and left. Ever since I have had horrible service, and zero response our accountability from the ISP. I work from home, but constantly have to rely on my Cellular ISP. Stay Away!!!

0
Replies (2)
Evotel South Africa
Evotel South Africa's reply11 Jul 2024, 15:15
Official
Hi Charles!

We are very sorry for this trouble and our team will be happy to look into this for you. Thank you for bringing this to our attention so we can get it sorted out. 

Best regards,

CMvdW
Charles Munro van der Westhuizen's update16 Jul 2024, 10:35
Reviewer Update
Thank you, issues has been resolved. Both Evotel and local ISP went above and beyond to resolve the issue.

Much Appreciated