MA
Marie A
1 reviews | Active since Mar 2022
02 Oct 2022, 07:23
Home Fiberline down
I'm extremely disappointed in the service from Evotel, my home fiberline line is off for 4 day's with no positive answer from them all we get is messages stating a technician will attend to the problem but nothing happens. No one returns a call or sends out a technician! What pathetic service I wouldn't recommend them to anyone!!!
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Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
03 Oct 2022, 09:23Hi there.
We are very sorry to hear that there's been trouble with your line. Our team has investigated and we are happy to say your line is up and running once more on our end. Problems pop up from time to time, but we're always happy to get them sorted out as quickly as possible. Thank you for bringing this to our attention!
We are very sorry to hear that there's been trouble with your line. Our team has investigated and we are happy to say your line is up and running once more on our end. Problems pop up from time to time, but we're always happy to get them sorted out as quickly as possible. Thank you for bringing this to our attention!
Evotel South Africa's reply03 Oct 2022, 09:23
Official
Hi there.
We are very sorry to hear that there's been trouble with your line. Our team has investigated and we are happy to say your line is up and running once more on our end. Problems pop up from time to time, but we're always happy to get them sorted out as quickly as possible. Thank you for bringing this to our attention!
We are very sorry to hear that there's been trouble with your line. Our team has investigated and we are happy to say your line is up and running once more on our end. Problems pop up from time to time, but we're always happy to get them sorted out as quickly as possible. Thank you for bringing this to our attention!
MA
Marie A's updateReviewer Update
12 Oct 2022, 19:25Here I am again same service provider and same issues that I had literally 10 day' ago!! Evotel can you pls fix your fiberline it's pathetic that I have to pay for a service that's not being rendered.
Your fiberline is down again...
Your fiberline is down again...
MA
Marie A's update12 Oct 2022, 19:25
Reviewer Update
Here I am again same service provider and same issues that I had literally 10 day' ago!! Evotel can you pls fix your fiberline it's pathetic that I have to pay for a service that's not being rendered.
Your fiberline is down again...
Your fiberline is down again...
Evotel South Africa's replyOfficial
14 Oct 2022, 08:21Hi there!
We are so sorry to hear that your line suffered downtime again. We have taken a look at the line and we are glad to see that it was restored so quickly after it went down. Problems do occur from time to time, but we'll always do our best to get it seen to as soon as possible.
We are so sorry to hear that your line suffered downtime again. We have taken a look at the line and we are glad to see that it was restored so quickly after it went down. Problems do occur from time to time, but we'll always do our best to get it seen to as soon as possible.
Evotel South Africa's reply14 Oct 2022, 08:21
Official
Hi there!
We are so sorry to hear that your line suffered downtime again. We have taken a look at the line and we are glad to see that it was restored so quickly after it went down. Problems do occur from time to time, but we'll always do our best to get it seen to as soon as possible.
We are so sorry to hear that your line suffered downtime again. We have taken a look at the line and we are glad to see that it was restored so quickly after it went down. Problems do occur from time to time, but we'll always do our best to get it seen to as soon as possible.