1 reviews | Active since Jun 2017

16 Oct 2023, 16:48

Great Teams at Evotel

I must say that the teams at Evotel are just amazing! We had a huge veld fire on Saturday morning not far from us in Tarlton and this caused downtime on the internet. Sent a msg and not even 5 min later I had a response with checking and providing constant updates. this was around 8:30 am and by 3 pm we had internet, lines replaced, etc.. now I was only expecting this to be fixed today (Monday) but no Evotel proved me wrong! I even got a call today asking if our internet is working and if we have had any issues! Great work guys and keep it up!

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Replies (1)
Evotel South Africa
Evotel South Africa's reply16 Oct 2023, 16:56
Official
Hi there Nick. 

Thank you so very much this lovely feedback regarding our Support Team and the Maintenance Teams service, we're so glad to hear that the team did manage to resolve the issue as soon as they did. 

We really appreciate this feedback and will be sure to share with the team to thank them for their speedy restorations and to keep it up!