M
Marowan

1 reviews | Active since Jun 2023

05 Jun 2023, 12:36

Good day I just want...

Good day I just wanted to share my experiences with 1 of your employees by the name of Bianca,I have has issues with my connectivity sins last with vox where by the performance and customer service was disgusting as then Bianca stepped in to assist only then I started getting calls from Vox I would even go so far as to cansel my service for fibre but Bianca reissued me nd assist and kept me updated on my progress,just want to say thank for great job nd well done,she has save a customer from terminating the agreement

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Replies (1)
Evotel South Africa
Evotel South Africa's reply05 Jun 2023, 12:50
Official
Hi there Marowan. 

Good day indeed, thank you so much for taking the time out of your day to share your experiences you did have with Bianca. 
We're so glad to hear that she did manage to assist you as good as she did and get your trouble sorted out. 

This is very much appreciated and we're so happy that you are still are part of the Evotel family.