SM
Sello M
1 reviews | Active since Aug 2023
02 Aug 2023, 15:18
Fibre Fault
The Evotel service is very poor. i have been reporting a fibre fault for days now and even today there is no resolve. i want to cancel this service
Helpful (0)
Replies (1)0
Replies (1)
Evotel South Africa's replyOfficial
02 Aug 2023, 15:23Hi there Sello.
We're very sorry to hear that you've had trouble on your line for this long. Can you remember where you've escalated this? Regrettably we don't have a ticket logged for this and we'd like to find out where the breakdown in communication happened so this can be avoided in future.
We are sending this on to our team now to get this sorted out.
We're very sorry to hear that you've had trouble on your line for this long. Can you remember where you've escalated this? Regrettably we don't have a ticket logged for this and we'd like to find out where the breakdown in communication happened so this can be avoided in future.
We are sending this on to our team now to get this sorted out.
Evotel South Africa's reply02 Aug 2023, 15:23
Official
Hi there Sello.
We're very sorry to hear that you've had trouble on your line for this long. Can you remember where you've escalated this? Regrettably we don't have a ticket logged for this and we'd like to find out where the breakdown in communication happened so this can be avoided in future.
We are sending this on to our team now to get this sorted out.
We're very sorry to hear that you've had trouble on your line for this long. Can you remember where you've escalated this? Regrettably we don't have a ticket logged for this and we'd like to find out where the breakdown in communication happened so this can be avoided in future.
We are sending this on to our team now to get this sorted out.