False promises, false information, poor Service

I am very disappointed that i chose Evotel. first - client service is lacking in a lot of aspects, consultants are rude and very uninformative. secondly - they **** about the time of installation, they changed it and didn't even have the decency to let me know, and after they came and did the installation. they left no password or instructions or anything of the sort, they also told me that my line will be active after 2 to 24 hrs, and its still not active (its been almost 48 Hrs), and the technicians told me that Evotel will provide me with everything, tried reaching out to a consultant only to be left on read and no reply. but they are quick to ask for a debit order mandate.

Update: @ 16:00 2025/04/25 i tried calling multiple consultants / representatives - no answer. i called Supersonic, because apparently Evotel works with them or something, and they informed me that my line "might be" active AFTER 7 OR 14 DAYS !!.