BP
Brandon P

1 reviews | Active since Sept 2018

15 Mar 2026, 08:19

Failing infrastructure and repair time

Imagine waiting a whole week to game online then you remember you have the worst Internet infrastructure company. So slow on repairs so unreliable. Let me also mention this, We pay for a 1gb line and only get 350mbps. If the internet is on. It’s appalling to think that it takes them 2 days to fix something while they get millions from us.

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Replies (2)
BP
Brandon P's update15 Mar 2026, 08:24
Reviewer Update
Krugersdorp, Breaunanda. They don’t even give oroper on time updates.
Evotel South Africa
Evotel South Africa's reply15 Mar 2026, 17:44
Official
Hi, we’re truly sorry for the frustration and inconvenience this has caused. We understand how disappointing it is when the service does not meet your expectations, especially when you rely on it for gaming and daily use.Please send us a direct message with your account details and contact number so our technical team can investigate your line speed and the service disruption in your area. We would like to assist in resolving this as soon as possible. We appreciate you bringing this to our attention.