extremely disgustfull service

extremely bad for a company working with the public...no service no answers no eta s no nothing its a chasing tail business between customer an sales okes from evotel its bad service and here is the story of the last 12 days after signing up for fiber at evotel

all started well until the sival guys doest know how many poles to plant in a range of 250m from main road to my house ...they come out and plant one pole in the middel of 250m then technical comes out and say they cant install the line they need more poles ..they get in their van sitting and sleeping leaving the client to call the sival guys back after a period of3,5 hrs they arive talkung to technical and they just leave the install as it was before after the technical foreman told me they can not and will not install a line without enough poles then all of the sudden they just do ot after sleeping for 3,5 hours doing nothing where they could have just done the install in the first place ...

after the line install everything went well till 1 day after when the router shows LOS(los of signal) meaning cable problem or conection problem ,when i report it martia from evotel takes a whole day to answer me and then say the guys wil call u inline with the problem and ive been waiting and no one calls there are no people skils or normality in this company they just sighn u up and dont care anny further...after 12 days after line install its still a struggle with hem and then u have to do the work for evotel sales communicating to your isp to find out whats happening like they are supposed to work together but they dont its a endless battle just to get service and i wil nefer tell anyone i know wanting fiber to go with evotel or mweb or Vox for that matter because there is no people's skills and nou way of onowing as sales how to run your teams and orders u need to get out without your client doing your work for u its supper upsetting and digustfull