LL
Lwazi L

1 reviews | Active since Mar 2021

02 Jul 2023, 08:17

Extremely bad service

Never disappoint to disappoint these ones. I've been down for 3 days and still counting after they've claimed my connection looks good on their side and shifting the pole to the isp. I really wish we had another fibre provider around my area. I had this issue before and it took a week to solve, no urgency to the customer

0
Replies (1)
Evotel South Africa
Evotel South Africa's reply02 Jul 2023, 09:50
Official
Hi there Lwazi. 

We're very sorry for the trouble with your connection, we've escalated this with our Support Team to assist with as soon as possible. 
The fibre services do show they are up and running as intended, the team will get in contact with your ISP and work with them to get your connection fully restored.