LN
Lambre N
1 reviews | Active since May 2019
15 Dec 2021, 09:10
Evotel’s ridiculous service
They where out on the Monday to do the fiber installation. They installed the cable ONLY and don’t do the ONT stating it was Home-Connect’s devision only to find out 72 hrs later Evotel had to do the ONT. Still waiting and considering Rain as a better option.
Helpful (0)
Replies (5)0
Replies (5)
Evotel South Africa's replyOfficial
15 Dec 2021, 09:24Hi there.
We are so sorry that there has been trouble with your installation. This is definitely not the first impression we want to make and we've made sure to take your complaint directly to our Installations Team to investigate what went wrong. Keep an eye on your phone as our team will reach out to engage with your regarding this.
Again, we're very sorry, but we'll be sorting this out for you!
We are so sorry that there has been trouble with your installation. This is definitely not the first impression we want to make and we've made sure to take your complaint directly to our Installations Team to investigate what went wrong. Keep an eye on your phone as our team will reach out to engage with your regarding this.
Again, we're very sorry, but we'll be sorting this out for you!
Evotel South Africa's reply15 Dec 2021, 09:24
Official
Hi there.
We are so sorry that there has been trouble with your installation. This is definitely not the first impression we want to make and we've made sure to take your complaint directly to our Installations Team to investigate what went wrong. Keep an eye on your phone as our team will reach out to engage with your regarding this.
Again, we're very sorry, but we'll be sorting this out for you!
We are so sorry that there has been trouble with your installation. This is definitely not the first impression we want to make and we've made sure to take your complaint directly to our Installations Team to investigate what went wrong. Keep an eye on your phone as our team will reach out to engage with your regarding this.
Again, we're very sorry, but we'll be sorting this out for you!
LN
Lambre N's updateReviewer Update
15 Dec 2021, 12:08Thanks I got a call, and waiting for your installations team to arrive today.
LN
Lambre N's update15 Dec 2021, 12:08
Reviewer Update
Thanks I got a call, and waiting for your installations team to arrive today.
Evotel South Africa's replyOfficial
15 Dec 2021, 12:10Hi there!
We're very glad to hear that! We'll make sure to keep on the developments.
We're very glad to hear that! We'll make sure to keep on the developments.
Evotel South Africa's reply15 Dec 2021, 12:10
Official
Hi there!
We're very glad to hear that! We'll make sure to keep on the developments.
We're very glad to hear that! We'll make sure to keep on the developments.
LN
Lambre N's updateReviewer Update
15 Dec 2021, 16:48Minky and Milo (team) you guys deserve a Bells. Thank you all is up and running. Your customer service is great once escalated.
LN
Lambre N's update15 Dec 2021, 16:48
Reviewer Update
Minky and Milo (team) you guys deserve a Bells. Thank you all is up and running. Your customer service is great once escalated.
Evotel South Africa's replyOfficial
15 Dec 2021, 16:51Hi there.
Thank you so much for your kind words. We're so glad to hear that you're finally on the network. We are sorry that there was trouble with your installation, but sorting problems out remains our priority.
Thank you again. Welcome to the family!
Thank you so much for your kind words. We're so glad to hear that you're finally on the network. We are sorry that there was trouble with your installation, but sorting problems out remains our priority.
Thank you again. Welcome to the family!
Evotel South Africa's reply15 Dec 2021, 16:51
Official
Hi there.
Thank you so much for your kind words. We're so glad to hear that you're finally on the network. We are sorry that there was trouble with your installation, but sorting problems out remains our priority.
Thank you again. Welcome to the family!
Thank you so much for your kind words. We're so glad to hear that you're finally on the network. We are sorry that there was trouble with your installation, but sorting problems out remains our priority.
Thank you again. Welcome to the family!