NK
Niel K

1 reviews | Active since Mar 2023

11 Mar 2023, 19:22

Evotel worst service

Worst service ever, fibre down for 7 days, 3 technicians .... well done Evotel keep it up. You are loosing market share with your brilliant service

0
Replies (3)
Evotel South Africa
Evotel South Africa's reply11 Mar 2023, 19:47
Official
Hi there Niel. 

We are very sorry to hear about the extended downtime you’ve been experiencing. We’re notifying our Support of this for them to have a team urgently assist with getting your fault resolved and get you back up and running. 

Apologies for this inconvenience caused with your service being down. 
NK
Niel K's update12 Mar 2023, 11:58
Reviewer Update
Thanks to Jabulani from Evotel for his help, technician came out this morning, line repaired ? Hopefully this will last. Thanks again for your help Jabulani
Evotel South Africa
Evotel South Africa's reply12 Mar 2023, 12:44
Official
Hi there. 

Thank you so much for getting back to us and providing feedback on Jabulani's assistance. We are sorry for the disruption you did have to your service and if you do need help again, please do not hesitate to reach out to us.