KA
Kurt A
1 reviews | Active since Aug 2021
09 Aug 2021, 22:26
Evotel worst people ever
Worst 8 days of my life.... this is exactly what is driving this country even deeper into ****. You have big companies hiring the most *********** people to save money. Evotel on tuesday morning 2 am had scheduled maintenance after maintenance i have been without connectivity. The support knows less then what i know and i have worked for an isp 3 years ago. I have been calling and battling for 8 days straight to get connected again each consultant worse then the previous one... every business shoulf avoid using them as much as possible as for their lack of urgency... unlike the working man I have no job. My main source of income is forex. Its been 8 days i have had no income due to the uselessness of every evotel consultant. My issue has been escelated twice yet nothing is being done. Is there any legal way i can take for these capitalists to start giving a damn.
Helpful (0)
Replies (4)0
Replies (4)
Evotel South Africa's replyOfficial
09 Aug 2021, 22:40Hi Kurt!
We are very sorry to hear that you have been struggling like this and it surprises us that you've been experiencing these issues. Thanks to the details you provided for us we were able to find your profile and have sent it off to support to be dealt with first thing in the morning. We assure you that our teams take each of these queries very seriously and if tickets were raised by your ISP with us then your line will have been investigated and any problems discovered will have been rectified.
The team will make sure to take a thorough second look at your line to ensure that everything is operating as intended on our side.
We are very sorry to hear that you have been struggling like this and it surprises us that you've been experiencing these issues. Thanks to the details you provided for us we were able to find your profile and have sent it off to support to be dealt with first thing in the morning. We assure you that our teams take each of these queries very seriously and if tickets were raised by your ISP with us then your line will have been investigated and any problems discovered will have been rectified.
The team will make sure to take a thorough second look at your line to ensure that everything is operating as intended on our side.
Evotel South Africa's reply09 Aug 2021, 22:40
Official
Hi Kurt!
We are very sorry to hear that you have been struggling like this and it surprises us that you've been experiencing these issues. Thanks to the details you provided for us we were able to find your profile and have sent it off to support to be dealt with first thing in the morning. We assure you that our teams take each of these queries very seriously and if tickets were raised by your ISP with us then your line will have been investigated and any problems discovered will have been rectified.
The team will make sure to take a thorough second look at your line to ensure that everything is operating as intended on our side.
We are very sorry to hear that you have been struggling like this and it surprises us that you've been experiencing these issues. Thanks to the details you provided for us we were able to find your profile and have sent it off to support to be dealt with first thing in the morning. We assure you that our teams take each of these queries very seriously and if tickets were raised by your ISP with us then your line will have been investigated and any problems discovered will have been rectified.
The team will make sure to take a thorough second look at your line to ensure that everything is operating as intended on our side.
KA
Kurt A's updateReviewer Update
09 Aug 2021, 22:45Service is so shiddy.... had to wirte this twice
Worst 8 days of my life.... this is exactly what is driving this country even deeper into ****. You have big companies hiring the most *********** people to save money. Evotel on tuesday morning 2 am had scheduled maintenance after maintenance i have been without connectivity. The support knows less then what i know and i have worked for an isp 3 years ago. I have been calling and battling for 8 days straight to get connected again each consultant worse then the previous one... every business shoulf avoid using them as much as possible as for their lack of urgency... unlike the working man I have no job. My main source of income is forex. Its been 8 days i have had no income due to the uselessness of every evotel consultant. My issue has been escelated twice yet nothing is being done. Is there any legal way i can take for these capitalists to start giving a damn.
Worst 8 days of my life.... this is exactly what is driving this country even deeper into ****. You have big companies hiring the most *********** people to save money. Evotel on tuesday morning 2 am had scheduled maintenance after maintenance i have been without connectivity. The support knows less then what i know and i have worked for an isp 3 years ago. I have been calling and battling for 8 days straight to get connected again each consultant worse then the previous one... every business shoulf avoid using them as much as possible as for their lack of urgency... unlike the working man I have no job. My main source of income is forex. Its been 8 days i have had no income due to the uselessness of every evotel consultant. My issue has been escelated twice yet nothing is being done. Is there any legal way i can take for these capitalists to start giving a damn.
KA
Kurt A's update09 Aug 2021, 22:45
Reviewer Update
Service is so shiddy.... had to wirte this twice
Worst 8 days of my life.... this is exactly what is driving this country even deeper into ****. You have big companies hiring the most *********** people to save money. Evotel on tuesday morning 2 am had scheduled maintenance after maintenance i have been without connectivity. The support knows less then what i know and i have worked for an isp 3 years ago. I have been calling and battling for 8 days straight to get connected again each consultant worse then the previous one... every business shoulf avoid using them as much as possible as for their lack of urgency... unlike the working man I have no job. My main source of income is forex. Its been 8 days i have had no income due to the uselessness of every evotel consultant. My issue has been escelated twice yet nothing is being done. Is there any legal way i can take for these capitalists to start giving a damn.
Worst 8 days of my life.... this is exactly what is driving this country even deeper into ****. You have big companies hiring the most *********** people to save money. Evotel on tuesday morning 2 am had scheduled maintenance after maintenance i have been without connectivity. The support knows less then what i know and i have worked for an isp 3 years ago. I have been calling and battling for 8 days straight to get connected again each consultant worse then the previous one... every business shoulf avoid using them as much as possible as for their lack of urgency... unlike the working man I have no job. My main source of income is forex. Its been 8 days i have had no income due to the uselessness of every evotel consultant. My issue has been escelated twice yet nothing is being done. Is there any legal way i can take for these capitalists to start giving a damn.
KA
Kurt A's updateReviewer Update
09 Aug 2021, 22:50Aaaaahhhh STFU and your stupid auto messages.... if you actually given a rats ass your staff wouldve been competent in handling this quietly when i phoned complained about this.
KA
Kurt A's update09 Aug 2021, 22:50
Reviewer Update
Aaaaahhhh STFU and your stupid auto messages.... if you actually given a rats ass your staff wouldve been competent in handling this quietly when i phoned complained about this.
Evotel South Africa's replyOfficial
28 Oct 2021, 16:57Hi Kurt.
We haven't chatted in a while, but we do see that you're still active with Cool Ideas. If you are still experiencing issues, please feel free to reach out to us.
We haven't chatted in a while, but we do see that you're still active with Cool Ideas. If you are still experiencing issues, please feel free to reach out to us.
Evotel South Africa's reply28 Oct 2021, 16:57
Official
Hi Kurt.
We haven't chatted in a while, but we do see that you're still active with Cool Ideas. If you are still experiencing issues, please feel free to reach out to us.
We haven't chatted in a while, but we do see that you're still active with Cool Ideas. If you are still experiencing issues, please feel free to reach out to us.