SG
Sudeshan G
1 reviews | Active since Oct 2015
04 Mar 2023, 17:41
Evotel / Vox ****
Second weekend in a row with no Fibre. Vox who are the service provider don't even communicate either. Company doesn't even put out a statement. Ladies and gentlemen please please stay away from these people. They will give you Eskom vibes for sure.
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Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
04 Mar 2023, 18:00 Hi there.
We do apologise for these unforeseen disruptions to service again and sorry you've had to experience this. We have brought this to the attention of our Support to investigate and assist with as soon as possible.
We do hope our teams can get the fault in your area/street resolved as soon as possible.
We do apologise for these unforeseen disruptions to service again and sorry you've had to experience this. We have brought this to the attention of our Support to investigate and assist with as soon as possible.
We do hope our teams can get the fault in your area/street resolved as soon as possible.
Best regards,
Evotel South Africa's reply04 Mar 2023, 18:00
Official
Hi there.
We do apologise for these unforeseen disruptions to service again and sorry you've had to experience this. We have brought this to the attention of our Support to investigate and assist with as soon as possible.
We do hope our teams can get the fault in your area/street resolved as soon as possible.
We do apologise for these unforeseen disruptions to service again and sorry you've had to experience this. We have brought this to the attention of our Support to investigate and assist with as soon as possible.
We do hope our teams can get the fault in your area/street resolved as soon as possible.
Best regards,
SG
Sudeshan G's updateReviewer Update
04 Mar 2023, 19:16Unfortunately I no longer have any faith in your company. You have lost almost all credibility in our neighborhood. I can practically guarantee no one will look at this till Monday if I'm lucky. As was the case previously.
SG
Sudeshan G's update04 Mar 2023, 19:16
Reviewer Update
Unfortunately I no longer have any faith in your company. You have lost almost all credibility in our neighborhood. I can practically guarantee no one will look at this till Monday if I'm lucky. As was the case previously.
Evotel South Africa's replyOfficial
05 Mar 2023, 08:35We are very sorry for your experience, our Maintenance Teams do work as quickly as possible to resolve all unforeseen issues that come around.
Our Support have asked the Technicians to urgently attend to the matter in your area.
Our Support have asked the Technicians to urgently attend to the matter in your area.
Best regards,
Evotel South Africa's reply05 Mar 2023, 08:35
Official
We are very sorry for your experience, our Maintenance Teams do work as quickly as possible to resolve all unforeseen issues that come around.
Our Support have asked the Technicians to urgently attend to the matter in your area.
Our Support have asked the Technicians to urgently attend to the matter in your area.
Best regards,