1 reviews | Active since Nov 2013
Evotel - unstable and unresponsive
Brand New installation... Only had it for 2 weeks... Its the most unstable connections I have ever experienced! Disconnects between 5 and 10 times per day for at least 15min. Its frustrating when you have to do business and attend online meetings and courses. Sent a WA to the service chats, automatic responses, but no replies.
Honestly, this is the worst service and service provision I have ever experienced with a network provider.
Its very unfortunate that we have to struggle with a service provider that has the Monopoly in our area. If I could, I would switch to some other company, but seeing that Evotel are the sole providers, I have no choice but to complain on this platform. Seeing that my queries are not attended to.
Evotel, please remove your adverti*****ts throughout our town, its not legal to advertise a product which you can not provide.
We are truly sorry for the connectivity issues.
Please could you provide us with your address so that we can see if you fall into one of our areas that are currently experiencing connectivity issues?
Once again apologies for any inconvenience caused.
We are truly sorry for the connectivity issues.
Please could you provide us with your address so that we can see if you fall into one of our areas that are currently experiencing connectivity issues?
Once again apologies for any inconvenience caused.
We have been experiencing connectivity issues in Kathu due to our backhaul providers cable being cut and we had a technical issue at our POP (point of presence).
Internet connectivity has been unstable throughout the day however our teams have been working tirelessly to restore connectivity.
We are once again truly sorry.
We have been experiencing connectivity issues in Kathu due to our backhaul providers cable being cut and we had a technical issue at our POP (point of presence).
Internet connectivity has been unstable throughout the day however our teams have been working tirelessly to restore connectivity.
We are once again truly sorry.
Please could you confirm if your connectivity has been restored?
Please could you confirm if your connectivity has been restored?
You're very welcome and we sincerely apologise for the connection issues you did experience. Please reach out to us if you ever do have further trouble with your line so we can assist right away.
You're very welcome and we sincerely apologise for the connection issues you did experience. Please reach out to us if you ever do have further trouble with your line so we can assist right away.