jM
johan M
1 reviews | Active since Dec 2014
12 Sept 2026, 10:50
Evotel tech support very bad
My network is off from 27th August until now today, and no tech came out to attend the query.
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Evotel South Africa's replyOfficial
12 Sept 2026, 11:13Good day Johan,
Thank you for bringing this matter to our attention. We sincerely apologise for the prolonged loss of connectivity and the frustration caused by the delay in receiving technical assistance.
I have logged a support ticket on your behalf and has been escalated to our Support team for further investigation and assistance. Given the extended period you have been without connectivity, the urgency of the matter has also been highlighted to the team.
We understand the inconvenience this has caused and appreciate your patience while our team works to resolve your service issue as soon as possible.
Ticket no: #298701
Thank you for bringing this matter to our attention. We sincerely apologise for the prolonged loss of connectivity and the frustration caused by the delay in receiving technical assistance.
I have logged a support ticket on your behalf and has been escalated to our Support team for further investigation and assistance. Given the extended period you have been without connectivity, the urgency of the matter has also been highlighted to the team.
We understand the inconvenience this has caused and appreciate your patience while our team works to resolve your service issue as soon as possible.
Ticket no: #298701
Evotel South Africa's reply12 Sept 2026, 11:13
Official
Good day Johan,
Thank you for bringing this matter to our attention. We sincerely apologise for the prolonged loss of connectivity and the frustration caused by the delay in receiving technical assistance.
I have logged a support ticket on your behalf and has been escalated to our Support team for further investigation and assistance. Given the extended period you have been without connectivity, the urgency of the matter has also been highlighted to the team.
We understand the inconvenience this has caused and appreciate your patience while our team works to resolve your service issue as soon as possible.
Ticket no: #298701
Thank you for bringing this matter to our attention. We sincerely apologise for the prolonged loss of connectivity and the frustration caused by the delay in receiving technical assistance.
I have logged a support ticket on your behalf and has been escalated to our Support team for further investigation and assistance. Given the extended period you have been without connectivity, the urgency of the matter has also been highlighted to the team.
We understand the inconvenience this has caused and appreciate your patience while our team works to resolve your service issue as soon as possible.
Ticket no: #298701