DS
Daniel S
1 reviews | Active since Oct 2022
21 Oct 2023, 13:35
Evotel should sort out people's stuff much faster
My fiber has been off since Thursday the 19 of october in the afternoon and I did open up a ticket now I'm sick of waiting because they said that once all complains in my area is sorted out where by all seems to be fixed but still they didn't come back to me yet and now should I just continue to wait
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Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
21 Oct 2023, 13:58Hi there Daniel.
We are very sorry for the trouble and do have a standard SLA that the Technicians push to have all faults attended to within.
We’ve escalated your query to the Support Team to assist with as soon as possible.
We are very sorry for the trouble and do have a standard SLA that the Technicians push to have all faults attended to within.
We’ve escalated your query to the Support Team to assist with as soon as possible.
Evotel South Africa's reply21 Oct 2023, 13:58
Official
Hi there Daniel.
We are very sorry for the trouble and do have a standard SLA that the Technicians push to have all faults attended to within.
We’ve escalated your query to the Support Team to assist with as soon as possible.
We are very sorry for the trouble and do have a standard SLA that the Technicians push to have all faults attended to within.
We’ve escalated your query to the Support Team to assist with as soon as possible.
DS
Daniel S's updateReviewer Update
21 Oct 2023, 14:57Thank you
DS
Daniel S's update21 Oct 2023, 14:57
Reviewer Update
Thank you
DS
Daniel S's updateReviewer Update
21 Oct 2023, 16:08They must please see if they can have my fiber fixed by tomorrow because I won't be at home Monday and Tuesday during the day
DS
Daniel S's update21 Oct 2023, 16:08
Reviewer Update
They must please see if they can have my fiber fixed by tomorrow because I won't be at home Monday and Tuesday during the day