Evotel randfontein poor quality of client service and Installation of fiber.

It doesn't look like Im going to get my fiber line this year or next year with the way things are going with Evotel. Because every time the phone me its just excuses. Now they say the way they did the installation at the complex where ******* as it is private property, now the have to get permission from the owners of the complex to do the installation . How can they promise a service to someone and then come with a lot of excuses ? Now all of the sudden the installation was *******ly done what a joke. Evotel promise me temporary internet but in the same sense the say they will have to get permission from the owners of the complex too. So what temporary solution will you give me as u promised me on the 18th December My installation will be completed done but then the excuses started.

Lets just say if the people in the complex doesn't sign or Evotel don't get permission to install the fiber, what happens then ? Does that then means I would not get fiber because Im part of a complex? What I dont understand my town house are on the Outside of the complex (private ownership) has nothing to do with the inside of the complex ,so why can't Evotel pull out **** from one of there boxes on the poles and install a fiber splitter/splicing dom box in front of my house as the did the 1st installation in my house and pulled the fiber cable to that same pole on the street.... and then just left it hanging . So why did your technician do the 1st installation from my house to the pole if your team can't install a split/splice box dom ? What a waste of time then. Bad planning and really bad communication from your office to the client and to your technician.

Maby next year 2021 I will have my installation completed. Pieter.