gL
galeboe L

1 reviews | Active since Jan 2015

18 Jul 2022, 13:07

Evotel poor service

I am so tired of Evotel and their ****ty service. My fibre hasn’t been ok for the past two weeks. The Vox technicians was quick to come out and check whatever needed to be checked but Evotel technicians keep saying they are coming I wait the whole day and nobody pitches up. Even today I have been waiting for two hours now and nothing. This is a waste of my time and money in a country where everything is so expensive

0
Replies (3)
Evotel South Africa
Evotel South Africa's reply18 Jul 2022, 13:18
Official
Hi there!

We are very sorry that the repair to your line has taken a while. We have already escalated this directly to our team so that we can get this sorted out for you. These delays will be seen to and we'll get you back up and running as soon as we can. 

Once again, we are very sorry, but thank you for bringing this to our attention so we can get it fixed. 
gL
galeboe L's update18 Jul 2022, 13:33
Reviewer Update
Just come fix my connection I’ve got work to do I’m tired of your promises either you resolve this or you remove this thing of yours
Evotel South Africa
Evotel South Africa's reply14 Feb 2023, 09:28
Official
Hi there. 

We are very sorry for the delay and apologise for the downtime you had with connection. Please reach out to us either via our social pages or our call center so we can assist with any trouble you have with your fibre.