RW
Ryan W

1 reviews | Active since Jan 2014

06 Oct 2017, 10:34

Evotel poor choice of business partner

I am going to rephrase this compliant as Evotel removed my last complaint as they said it was not their problem. This almost brings into question whether Evotels score her should be lower as they pick and choose which reviews they choose to keep here. 11 months ago I paid Evotel R2,000 to install a fibe line and for a modem. Evotel then sold their business to Voadacom. Since then 6 weeks later and after almost 20 different attempts to get my line activated I have not been able to get my fiber active again. I paid R2,000 for a line that I cannot use now.Evotel is not innocent here as they clearly do not care whether their old customers are actually able to carry on service, I have done everything possible to activate my line with Vodacom but clearly Voadacom doesn't care about Evotel customers. If Evotel won't help me and Voadcom won't help me then I feel that both companies are at fault. It is bad business and ********* to sell your business to another business, clearly get a lot of money from the sale and then your old customers are left with an unusable product. If Evotel removes this post again I will report this to hellopeter as a company not taking accountability, this is a customer forum, Evotel does not get to pick and choose which reviews they feel they are liable for.

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Replies (1)
Evotel South Africa
Evotel South Africa's reply06 Oct 2017, 12:44
Official

Noted