1 reviews | Active since Jan 2024
Evotel Pathetic
Pathetic service , they were supposed to do my line Installation today but that didn't happen. The technicians lack of interest in his job has caused my internet to be delayed even more after ive been struggling for a week to get them out here just for them to tell me they won't be able to do my installation. The technician couldn't get put the gate fast enough they were here for just under 20 mins of which he spent half that time on the phone with what sounded like they're planning about drinking with their friends.
Honestly i also don't understand how they accept installations when they can't provide them at the property? Cant pull a 3rd line ??? makes no sense
We apologise for the confusion on our end regarding this installation. Unfortunately if there is no infrastructure available our team isn't able to complete installations. I am awaiting feedback from my team and I will provide as much clarity here as I can once I've received more information.
Best regards,
We apologise for the confusion on our end regarding this installation. Unfortunately if there is no infrastructure available our team isn't able to complete installations. I am awaiting feedback from my team and I will provide as much clarity here as I can once I've received more information.
Best regards,
Our team has investigated the situation what was being confirmed was the lack of necessary provision at the location where the fibre was ordered. Our network, when it was rolled out, was a purely fibre-to-the-home service. As such, provisioning for businesses was not done and therefore extra fibre work is necessary to assist as the order was placed for a business.
I am very sorry for the confusion and your details have been forwarded to the relevant departments and someone will be in touch in the coming week to iron out the confusion.
Best regards,
Our team has investigated the situation what was being confirmed was the lack of necessary provision at the location where the fibre was ordered. Our network, when it was rolled out, was a purely fibre-to-the-home service. As such, provisioning for businesses was not done and therefore extra fibre work is necessary to assist as the order was placed for a business.
I am very sorry for the confusion and your details have been forwarded to the relevant departments and someone will be in touch in the coming week to iron out the confusion.
Best regards,