Evotel or Evosmell🤢?

I've been trying to get Evotel to activate my fiber line since 24th of May. I have followed up with them on so many occasions, I've spent almost as much in airtime as the cost of the line its self. They have a culture of passing customers around from one department to the next making if basically impossible to resolve your queries. The person who assisted me on the WhatsApp line was helpfull but it still didnt resolve my line outage the fact that its been a month since I asked them activate my line and to date the has been Zero development. I find that to be probably one of the worst customer experiences I've encountered.