HW
Henning W

1 reviews | Active since Jul 2013

21 Feb 2022, 15:58

Evotel, more like Nevertel

Since I have moved over to Evotel we had problems. Currently there is 146 users in my area that has problems, not a day without an issue. This is in Kathu, Northern Cape. This is an absolute disgrace.

0
Replies (3)
Evotel South Africa
Evotel South Africa's reply21 Feb 2022, 18:18
Official
Hi there! 

Evotel's management is aware of the challenges being faced by the Kathu network and back-up measures are being implemented. A secondary link is being built to Kathu to alleviate any outages that may occur in future.

We are very sorry for the trouble on the network, but we are working to resolve them with due urgency.
HW
Henning W's update21 Feb 2022, 18:26
Reviewer Update
Thanks for the reply, I will forward it to the rest of the Kathu users. A secomdary link will really help because me and your other clients are losing faith
Evotel South Africa
Evotel South Africa's reply14 Feb 2023, 11:09
Official
Hi there Henning. 

We are very sorry for any disruptions you've experienced with connection. Our Support and Maintenance has been working on ensuring stability of the network and that all unforeseen issues get resolved in a timely manner. 
Please reach out to us if you need assistance or have any trouble with your line.