LK
Lebogang K
1 reviews | Active since Jul 2015
21 Mar 2022, 07:10
Evotel load-shedding Internet in Dawn Park
It's been 3 days and we still do not have internet in Dawn Park. We have resorted to buying data from Mobile Operators which is expensive. Last communication was on Saturday.
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Replies (3)
Evotel South Africa's replyOfficial
21 Mar 2022, 07:42Hi there!
Lebogang, we are very sorry for the extended downtime being experienced by some clients in Dawn Park. Teams have been dispatched to attend to all the clients that are still down. This is unfortunately going to be a bit of a slow process as individual lines need to be checked, but our notices on our social media platforms have been kept up to date with any information that may come in.
Teams are returning to the field today to continue restoring the network.
Lebogang, we are very sorry for the extended downtime being experienced by some clients in Dawn Park. Teams have been dispatched to attend to all the clients that are still down. This is unfortunately going to be a bit of a slow process as individual lines need to be checked, but our notices on our social media platforms have been kept up to date with any information that may come in.
Teams are returning to the field today to continue restoring the network.
Evotel South Africa's reply21 Mar 2022, 07:42
Official
Hi there!
Lebogang, we are very sorry for the extended downtime being experienced by some clients in Dawn Park. Teams have been dispatched to attend to all the clients that are still down. This is unfortunately going to be a bit of a slow process as individual lines need to be checked, but our notices on our social media platforms have been kept up to date with any information that may come in.
Teams are returning to the field today to continue restoring the network.
Lebogang, we are very sorry for the extended downtime being experienced by some clients in Dawn Park. Teams have been dispatched to attend to all the clients that are still down. This is unfortunately going to be a bit of a slow process as individual lines need to be checked, but our notices on our social media platforms have been kept up to date with any information that may come in.
Teams are returning to the field today to continue restoring the network.
LK
Lebogang K's updateReviewer Update
21 Mar 2022, 09:51Notices on social media platforms? Is that an insult? How do I access Social Media without internet?
LK
Lebogang K's update21 Mar 2022, 09:51
Reviewer Update
Notices on social media platforms? Is that an insult? How do I access Social Media without internet?
Evotel South Africa's replyOfficial
21 Mar 2022, 10:27Hi there.
SMSes were dispatched to all affected clients informing them of what developments there were. We apologise if you did not receive these messages, but we have confirmed SMSes were sent to the account holder's number provided on our system.
SMSes were dispatched to all affected clients informing them of what developments there were. We apologise if you did not receive these messages, but we have confirmed SMSes were sent to the account holder's number provided on our system.
Evotel South Africa's reply21 Mar 2022, 10:27
Official
Hi there.
SMSes were dispatched to all affected clients informing them of what developments there were. We apologise if you did not receive these messages, but we have confirmed SMSes were sent to the account holder's number provided on our system.
SMSes were dispatched to all affected clients informing them of what developments there were. We apologise if you did not receive these messages, but we have confirmed SMSes were sent to the account holder's number provided on our system.