CW
Cherese W

1 reviews | Active since Jan 2022

04 Oct 2022, 12:20

Evotel lack of service and feedback

I recently moved to a house which had a evotel ont machine inside , got axxess as a service provider they said evotel has a error i need to change it from the previous tenants to us before they can activate ...am still waiting on evotel, axxess communicated and stated they send my proof of residence to make the change to evotel but still no comeback from evotel ...could it be so hard to get fibre

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Replies (1)
Evotel South Africa
Evotel South Africa's reply04 Oct 2022, 12:27
Official
Hi there Cherese!

We're very sorry to hear that there's been this delay. We'll happily take a look into this for you so we can get this sorted out. Our team will be in touch with you during the day to get some info from you and we'll see about getting that ONT cleared and ready for you. 

Thank you for bringing this to our attention!