mS
mavuso S
1 reviews | Active since Jul 2012
09 Nov 2020, 16:40
Evotel is a disgrace, hope you truly appreciate Prudence and Thapelo
I would really like to Thank Prudence and Thapelo for your dedication. Fibre installation started September 2019 in our area yet we are still not connected. After months of call and empty promises the installation was done at our house. A red light started flashing 2 hours after the installation and we informed Evotel and were promised technicians would come sort it out the next day. A week passed till I called and demanded to speak to Prudence who personally came to our house to fix the issue. Prudence and Thapelo left 21:30 at our house and only then where we connected..... So an much as I wouldn't recommend Evotel I really appreciate the work ethic displayed by Prudence and Thapelo.
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Evotel South Africa's replyOfficial
09 Nov 2020, 16:59Hi there Mavuso
Thank you so much for the kind words. We really do appreciate the hard work that our staff put in and we're glad the community sees it as well. We will make sure Thapelo and Prudence hear your kind words. We're sorry that you had a rocky start, but we're glad that we have you up and running. We assure you that so long as you are with us you'll have more great customer service to look forward to.
Thank you so much for the kind words. We really do appreciate the hard work that our staff put in and we're glad the community sees it as well. We will make sure Thapelo and Prudence hear your kind words. We're sorry that you had a rocky start, but we're glad that we have you up and running. We assure you that so long as you are with us you'll have more great customer service to look forward to.
Evotel South Africa's reply09 Nov 2020, 16:59
Official
Hi there Mavuso
Thank you so much for the kind words. We really do appreciate the hard work that our staff put in and we're glad the community sees it as well. We will make sure Thapelo and Prudence hear your kind words. We're sorry that you had a rocky start, but we're glad that we have you up and running. We assure you that so long as you are with us you'll have more great customer service to look forward to.
Thank you so much for the kind words. We really do appreciate the hard work that our staff put in and we're glad the community sees it as well. We will make sure Thapelo and Prudence hear your kind words. We're sorry that you had a rocky start, but we're glad that we have you up and running. We assure you that so long as you are with us you'll have more great customer service to look forward to.