Evotel Fibre Ennerdale
My line has been off since 13:00 today a call was logged from Vox to Evotel but no response. This is impacting on my work as I am working from home I could not get work done for the rest of the day. My line has been giving me problems eversince fibre was installed at the neighbours place and my line was disconnected accidentally by the evotel guys. I've been having issue after issue but today has been the worst no feedback from evotel as Vox says the problem is on evotel side. Can someone attend to this issue as this is becoming really frustrating.
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Replies (3)0
Replies (3)
Evotel South Africa's replyOfficial
23 Jun 2022, 19:49Hi there!
I'm very sorry to hear that you're having this trouble, however, your address and several others are currently affected by an outage. I apologise that feedback was provided sooner.
Our technicians are already dealing with the fault. We are very sorry for the disruptions to your service. We'll make sure to have you up and running as soon as possible.
I'm very sorry to hear that you're having this trouble, however, your address and several others are currently affected by an outage. I apologise that feedback was provided sooner.
Our technicians are already dealing with the fault. We are very sorry for the disruptions to your service. We'll make sure to have you up and running as soon as possible.
Evotel South Africa's reply23 Jun 2022, 19:49
Official
Hi there!
I'm very sorry to hear that you're having this trouble, however, your address and several others are currently affected by an outage. I apologise that feedback was provided sooner.
Our technicians are already dealing with the fault. We are very sorry for the disruptions to your service. We'll make sure to have you up and running as soon as possible.
I'm very sorry to hear that you're having this trouble, however, your address and several others are currently affected by an outage. I apologise that feedback was provided sooner.
Our technicians are already dealing with the fault. We are very sorry for the disruptions to your service. We'll make sure to have you up and running as soon as possible.
's updateReviewer Update
23 Jun 2022, 20:02Thank you Bradley from Evotel for your prompt response and feedback regarding the issue I really appreciate it.
's update23 Jun 2022, 20:02
Reviewer Update
Thank you Bradley from Evotel for your prompt response and feedback regarding the issue I really appreciate it.
Evotel South Africa's replyOfficial
14 Feb 2023, 09:42Hi there.
We're glad that Bradley managed to assist you so efficiently and promptly, him and the rest of the team is ready to help you again if you need any sort of assistance with your line.
Thank you for the feedback, much appreciated.
We're glad that Bradley managed to assist you so efficiently and promptly, him and the rest of the team is ready to help you again if you need any sort of assistance with your line.
Thank you for the feedback, much appreciated.
Evotel South Africa's reply14 Feb 2023, 09:42
Official
Hi there.
We're glad that Bradley managed to assist you so efficiently and promptly, him and the rest of the team is ready to help you again if you need any sort of assistance with your line.
Thank you for the feedback, much appreciated.
We're glad that Bradley managed to assist you so efficiently and promptly, him and the rest of the team is ready to help you again if you need any sort of assistance with your line.
Thank you for the feedback, much appreciated.