hM
heinrie M
1 reviews | Active since May 2014
26 Feb 2025, 18:11
Evotel fibre down
Have been without fibre for 3 days, only explanations is maintenance team is working on the problem! But are still expecting full payment end of the month. This is unacceptable!
Helpful (0)
Replies (4)0
Replies (4)
Evotel South Africa's replyOfficial
26 Feb 2025, 18:22Hi there.
We are very sorry for the maintenance delay and we've escalated this directly to the team so they can get this sorted out for you. Thank you for bringing this to our attention so we can get it sorted out.
We are very sorry for the maintenance delay and we've escalated this directly to the team so they can get this sorted out for you. Thank you for bringing this to our attention so we can get it sorted out.
Best regards,
Evotel South Africa's reply26 Feb 2025, 18:22
Official
Hi there.
We are very sorry for the maintenance delay and we've escalated this directly to the team so they can get this sorted out for you. Thank you for bringing this to our attention so we can get it sorted out.
We are very sorry for the maintenance delay and we've escalated this directly to the team so they can get this sorted out for you. Thank you for bringing this to our attention so we can get it sorted out.
Best regards,
Evotel South Africa's replyOfficial
26 Feb 2025, 18:26Hi Heinrie, we sincerely apologize for any inconvenience caused. Please rest assured that we are addressing the matter promptly and committed to resolving it to your satisfaction. If you have any further concerns, do not hesitate to reach out.
Best regards,
Evotel South Africa's reply26 Feb 2025, 18:26
Official
Hi Heinrie, we sincerely apologize for any inconvenience caused. Please rest assured that we are addressing the matter promptly and committed to resolving it to your satisfaction. If you have any further concerns, do not hesitate to reach out.
Best regards,
hM
heinrie M's updateReviewer Update
26 Feb 2025, 18:28Fibre is restored. Thank you
hM
heinrie M's update26 Feb 2025, 18:28
Reviewer Update
Fibre is restored. Thank you
Evotel South Africa's replyOfficial
27 Feb 2025, 11:22We are glad we were able to swiftly assist you!
Enjoy your connection.
Enjoy your connection.
Best regards,
Evotel South Africa's reply27 Feb 2025, 11:22
Official
We are glad we were able to swiftly assist you!
Enjoy your connection.
Enjoy your connection.
Best regards,