LV
Lafras V

1 reviews | Active since Apr 2020

29 Jun 2024, 12:10

EVOTEL BROKE MY LINE AGAIN

Evotel broke my connection AGAIN! Technicians were busy outside my house and while they were busy my internet went off. I asked them about it and they assured me I was mistaken. And the worst thing about this is it is the FOURTH TIME THEY HAVE DONE THIS!!!!! Evotel can confirm this on their records. Now the technicians have left without a care in the world and left us without internet again. While we have to pay for it. How does evotel let these *********** people STILL work for them???? I have never in my life experienced such unprofessionalism from a company. EVOTEL ARE YOU GOING TO SEND ME DATA? For this SELF-CAUSED fault on your side???? HORRIBLE SERVICE

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Replies (1)
Evotel South Africa
Evotel South Africa's reply29 Jun 2024, 12:46
Official
Hi Lafras, 

We are terribly sorry that this has happened and I can assure you we will be treating this matter with the utmost urgency. I have escalated this to our support team and a technician has been assigned to the ticket. Someone will be in touch shortly.